Crisis Communications Consultant

Job Reference Code: CMCLLP-CCCON-2401

Job Purpose

The primary goal of the Crisis Communication Consultant is to develop and implement comprehensive crisis communication strategies, including training and managing crisis situations effectively for clients.

Key Duties & Responsibilities:

• Develop and implement comprehensive crisis communication plans for clients.
• Provide real-time crisis management and media relations support during crises.
• Act as a spokesperson for clients when necessary, ensuring consistent and effective messaging.
• Conduct risk assessments and identify potential crisis scenarios for clients.
• Train and prepare clients’ internal teams for crisis situations through simulations and workshops.
• Monitor media coverage and public sentiment during crises, providing analysis and recommendations.
• Draft and disseminate crisis communication materials, including press releases, statements, and FAQs.
• Coordinate with internal and external stakeholders to ensure aligned and effective communication strategies.
• Evaluate and report on the effectiveness of crisis communication efforts post-crisis.
• Stay updated on industry trends, best practices, and emerging issues in crisis communication.

Reporting/Supervisory Lines

Reporting To: The Lead Partner directly and indirectly through a designated team member.

Working Relationships: Managing Partner, other Partners, Team Leads, and other members of the team as required.

Job Requirements

• Bachelor’s degree in Public Relations, Communications, Journalism, or a related field. A Master’s degree is a plus.
• Minimum of 5-7 years of experience in crisis communication, public relations, or a related field.
• Experience in a PR agency or a corporate setting is highly desirable.
• Preferred candidate must have relevant professional certification(s).

Competency and Skill Requirement

• Communication Skills: Exceptional written and verbal communication skills. Ability to convey complex information clearly and concisely.
• Media Relations: Strong media relations skills, with an established network of media contacts.
• Crisis Management: Proven track record in managing high-stakes crisis situations effectively.
• Analytical Skills: Ability to analyse media coverage, public sentiment, and crisis impact to provide strategic recommendations.
• Calm Under Pressure: Ability to remain composed and effective under pressure, managing multiple tasks simultaneously.
• Strategic Thinking: Strong strategic thinking and problem-solving abilities. Ability to anticipate potential crises and develop proactive plans.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to build and maintain relationships with clients, media, and stakeholders.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, during crisis situations.
• Display of Professionalism: High degree of professionalism and good business etiquette, digital-savvy, broad-minded, flexible, empathetic, persistent, candid yet diplomatic, discreet, good sense of humour.

Remuneration

• Competitive salary and benefits package.
• Opportunity to work on exciting and impactful projects.
• Dynamic and fast-paced work environment.
• Be part of a growing and innovative team.

Note to Applicants

Quoting the job reference code, interested applicants are required to send their resumes detailing their experience, qualifications, and interest to: recruitment@cmcconnect.com on or before January 31st, 2025